Test fax setup with the HP Fax Test Service
Use the HP Fax Test Service to confirm that your HP printer can successfully send and receive faxes.
Send a test fax
Send a fax to HP, and then wait for a return fax to make sure you are able to send and receive faxes.
Create a one-page black and white test fax.
Add your fax number to the fax header. The service uses the header number to send the return fax. Make sure your full 10-digit fax number is in the header, and that it matches the number of the phone line connected to the fax.
Temporarily suspend or disable any conflicting phone line services such as voice mail, call waiting, anonymous call rejection, privacy manager, and caller ID, as these can interfere with incoming faxes. Pressing *82 before dialing the HP Fax Test Service number unblocks the Caller ID blocking feature in most areas. Contact your telephone company if any of these services are interrupting fax communication.
Send the test fax to 1-888-HPFaxme (1-888-473-2963 U.S.).
Wait 5 to 7 minutes for the service to send a return fax.
If a fax is not received after 10 minutes, check fax settings and try again.
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How to Test Your Fax Line
If you're not sure if a fax line or fax machine is working, you generally want to make sure that it can actually send and receive faxes. If you know somebody else with a fax machine, you can ask for help, and there are a number of services that can help you test your fax machine.
Testing a Fax Line
To test a fax line, make sure your fax machine is plugged into the line. Send someone a fax and ask the recipient to report whether the fax arrives and looks normal. Then, have someone send you a test fax and confirm the fax arrives and prints as it should.
If you don't have someone handy who you can fax and receive a fax from, there are various services that can help. HP, the printer and fax machine manufacturer, offers a free hotline at 1-888-HPFaxMe. If you send a fax to this number, have your full phone number in your fax header and don't have caller ID blocked in your line, HP will respond within five minutes with a confirmation it has received your fax. If you have caller ID blocking enabled, press *82 before dialing the number.
You can also use a variety of free internet faxing tools to send yourself a fax without a second fax machine. FaxZero is a free, ad-supported service that will let you upload a file and fax it to a fax line of your choice. Using this service, you can verify that your fax line and fax machine are able to receive a test fax and print it correctly.
If you want to confirm that you can send a fax and that it will be properly received, you can use another website called Fax Toy. That site receives faxes and displays faxed material on the website within a few minutes. Using Fax Toy, you can verify that your machine can send a fax and that the image is of decent quality. You can also use a number of online fax providers, such as eFax or HelloFax, to receive a fax. Some providers may charge for this service, but you may be able to get a free trial if you only need to receive a fax from yourself to verify your machine is in order.
Troubleshooting a Fax Line
If you are unable to send or receive a fax, there may be a problem with the fax line or the fax machine. If you can, try plugging the fax machine into a different phone line. If the machine works, it is likely a problem with the line. If it doesn't, there is likely a problem with the machine. You can also try plugging an ordinary landline phone into your fax line and see if you are able to make and receive normal calls.
If you confirm you have a problem with your fax line, contact your phone company for help.
Steven Melendez is an independent journalist with a background in technology and business. He has written for a variety of business publications including Fast Company, the Wall Street Journal, Innovation Leader and Business BVI. He was awarded the Knight Foundation scholarship to Northwestern University's Medill School of Journalism.
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For several Smek Digital clients, they received a significant amount of daily junk faxes that waste paper, ink, and resources. While most people scan and send PDFs, there is still a portion of the business world that uses fax machines. By setting up fax software (Windows has “fax and scan” built in), they were then able to screen faxes and print only those they needed. As another benefit, faxes could automatically be forwarded to email boxes or other fax machines in the business standard PDF format. In case the computer that was hosting the fax software was off, an external line was also run from the computer to a real fax machine as a backup.
Or if you want to get rid of that old clunky fax machine, try an online fax service such as iFax.
Using a Test fax line that will fax you back
HP offers a quick and easy fax test. Just send them a test fax and they will fax another back within minutes.
Here are instructions from their website:
Send a one page black and white text fax to 1-888-hpfaxme (1-888-473-2963).
When your fax is received by the HP Test Fax Service, we will generate a return fax to you within five minutes confirming that we received your fax. This verifies that you can both send and receive a fax with your fax machine.
“If you do not receive a return fax within 5-7 minutes, there may be a problem with the setup of your fax machine. Consult the user manual that came with the product for proper setup and configuration.”
Although I rarely receive faxes, I use an electronic fax service such as ifax.com to have faxes delivered directly in my inbox. The savings in removing a land line are usually enough to make businesses switch to an online fax service.
Send yourself a FREE FAX
Check out the following free services to quickly and easily send a PDF or other doc as a fax to your fax machine/line.
After you fill in your email address, it will send a confirmation email. Once you click that, it will send. I’ve used this on numerous occasions to ensure
my fax to email # still works.
15% Discount Coupon for iFAX: SEAN15
Tagged with: fax
Category(s): Information Technology
Hp Test Fax - Test Fax
How to Test Your Fax Line
In general, if you are not sure if a fax line or a fax machine works, you would like to ensure that faxes are actually sent and received. You can ask for help if you know someone else using a fax machine, and there are several services that can help you test your fax machine.
Testing a Fax Line
Make sure your fax machine is plugged into the line to test a fax line. Send a fax to someone and ask the recipient if the fax arrives and looks normal. Then send you a test fax and confirm that the fax arrives and prints as needed.
If you don’t have a handy person from whom you can fax and receive a fax, various services can help you. HP, the maker of printers and fax machines, offers a free hotline at 1-888-HPFaxMe. Having your full phone number in your fax header and no caller ID in your line, HP will reply within 5 minutes with a confirmation that your fax is received. If the caller ID blocking system is activated, press * 82 before the number is dialed.
You can also use a wide variety of free internet fax devices to submit a fax without a second fax. FaxZero is a free ad-supported service that lets you upload and fax a file to your chosen fax line. You can verify that your fax line and fax machine can accept a test fax and print it correctly with that service.
You may use another website called Fax Toy if you want to confirm that you can fax and receive it properly. This site receives faxes and displays in a few minutes the faxed material on the website. You can verify that your machine can send a fax with Fax Toy and that the image is good. A variety of online fax services, including eFax or HelloFax may also be used to submit a fax. Some providers may charge this service, but you may receive a free trial if your computer is just in order to receive a fax from you.
Troubleshooting a Fax Line
If you cannot send or receive a fax, the fax line or fax machine may be troublesome. Try to plug the fax machine into another phone line if you can. If the machine works, the line is probably a problem. If not, the machine probably has a problem. You should also try plugging a standard phone into your fax line and see if you should make usual calls and receive them.
If you confirm that your fax line has a problem, contact your telephone company for assistance.
Fax hp test
I dialed the phone number 1-888-473-2963 to fax a test page to see if my printer/ fax , HP ENVY 785
I understand. Unfortunately, we do not have a calling option and we've no email address.
Read the following guidelines and tips if the test fax fails to send or the confirmation fax is not received.
Add your fax number in the fax header: The service uses the header number to send the confirmation fax. Make sure your full 10-digit fax number is in the header, and that it matches the number of the phone line connected to the fax.
Remove conflicting phone line services: Services such as voice mail, call waiting, anonymous call rejection, privacy manager, and caller ID can interfere with incoming faxes. Pressing *82 before dialing the HP Fax Test Service number unblocks the Caller ID blocking feature in most areas. Contact your telephone company if any of these services are interrupting fax communication.
Run a fax test: Print a fax test report to identify any issues with the printer, phone line connection, or fax settings. On the printer control panel, locate Run Fax Test or Fax Test Report in the Fax or Setup menus. Review the report for any tests that failed and follow any instructions provided.
Also, try the steps from here: https://support.hp.com/us-en/document/c00297388
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