Apple repair status

Apple repair status DEFAULT

Apple Repair

We’re here to help. Apple-certified repairs are performed by trusted experts who use genuine Apple parts. Only Apple-certified repairs are backed by Apple. Whichever option you choose, you’ll get your product back working exactly the way it should.

Send your product to Apple

Online or over the phone, we'll arrange shipment for your product to an Apple Repair Center — all on your schedule and without an appointment. This service is available for most Apple products.

Find an Apple Authorized Service Provider

Our network of Apple Authorized Service Providers give you lots of convenient locations for Apple repairs. In some areas, you can even schedule a technician to perform an iPhone screen repair at your home or office. 

Visit a Genius at an Apple Store

You can do more than shop and learn in an Apple Store. Start a repair request below to make a reservation with a Genius to get help with a hardware repair.

*Unless required by law, repairs made by Independent Repair Providers are not backed by Apple. Any damage that your device may incur by a non-Apple authorized repair provider is not covered by Apple’s Limited Warranty or an AppleCare plan.


Apple Repair Status: track the Apple Repair Status for your Mac, iPad, AirPods, Apple TV, and other Apple products using the procedure in this article.

Besides available Apple support teams online, covering all issues about software glitches and unresponsive app features, apple fixes your phones and other utilities purchased from the company.

But then you do not take the device to any store. The company provides reliable supports for you offline. How does it work? You need only visit an Apple Store. Preferably, reach any Authorized Service Provider.

Learn more about this service in this post.

Apple Repair Status: Overview

There are a handful of options for repairing your products. Correspondingly, you can track the Apple Repair Status in as many ways. Briefly, here are the available service channels:

  • Schedule a meeting with an Apple Store Genus.
  • Send the faulty device to a supported center, or
  • Go to the center in person.

However, there are prelims to all post-purchase transactions from an electronic store. In the case of Apple Inc., it requires you to possess an AppleCare package or a Limited Warranty. The Warranty covers a future-looking surcharge that guarantees you get an Apple Repair, including the Status check.

Subsequently, you can reach the AppleCare+ support for a full check on the covered repairs by the company. If you want a faster route than going to the supported center, access your eligibility via the online My Support official website. How does it work?

See the following section for details.

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Apple My Support, How to Use It

True to its customer-friendly policy, Apple offers intuitive guides in its customer support sites. The sites explain the necessary procedures in concise language. In that way, you get to the meat of the Apple device issue fast.

We outline the requisite steps for accessing the Apple Repair Status teams online below:

  • To start using the service, liaise with an Apple Authorized Service Provider for a Repair ID or a Case (depending on the situation) using the below steps.
  • Follow the cue carefully to sign in to Apple My Support.
  • (Remember, you will have to log in with the ID acquired for Apple Repair)
  • Now, check Recent Activity for your Repair ID.

Note that the ID covers several services like repairs, support, etc. Also, you can find the Cost (or Repair ID) for Apple Service in the confirmation email that the company sends you.

Track Repair Status in MySupport

Below is the Apple Repair Status tracking approach via My Support:

Just like the ID Repair acquisition steps, you will have to visit the site.

You can see the current repairs for your device displaying on the website. (Also, you can get the full details by clicking on See Details.

Preferably, open Repair Lookup with your zip code to access the number of repairs you requested previously.

Moreover, you can retrieve the index (serial number), ultimately essential to the Apple Repair service, from your product invoice.

Finally, tap Continue.

If you run into issues like unresponsive (or wholly unavailable) features on My Support, see the following section on how to bypass the problem.

Can’t Access All Features?

If you cannot request all the services, which may be disabled, follow the procedure below.

For one, the Apple Repair Lookups are unavailable on the Support app. But there is a convenient bypass for this glitch. You can either call the company customer care line or use the concise method outlined in

Note: you can only use the Apple Repair Status tracker for products covered by AppleCare Plans or the Warranty. Moreover, you can rendezvous online at an Apple Genius for any queries without necessarily an in-person meeting.

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Question:Q:repair status

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i want to know about repair status of my Iphone, because i am not received yet my iphone , please give me some information

iPhone 6s Plus, iOS 10.3.1

Posted on Jun 14, 2017 1:37 AM



You can use the following link to check the status:

Check Repair Status - Apple Support

Posted on Jun 14, 2017 12:22 PM

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Jun 14, 2017 1:40 AM in response to AKFAMOBILE In response to AKFAMOBILE

This is user to user forum. You are not addressing to Apple here.

Jun 14, 2017 1:40 AM

Jun 14, 2017 6:24 AM in response to AKFAMOBILE In response to AKFAMOBILE


This is just a user to user forum nobody hear works for Apple we just help with software problems.

We are just users of apple devices.



Ps you need to contact.

Jun 14, 2017 6:24 AM

Dec 22, 2017 10:18 PM in response to AKFAMOBILE In response to AKFAMOBILE

Did u send it in too Apple. If so u just go too Apple repair status & put in your phones serial number or manufacturer electronic serial number & it will tell u what’s progress has been done

Dec 22, 2017 10:18 PM

Dec 22, 2017 10:21 PM in response to Gus In response to Gus

Sure can. It’s quick & I sent my MacBook Pro in on the 21st too Houston & I asked them (APPLE) too overnight me a box via FedEx, my FedEx lady was at my house by 8:45 the following morning & waited for me too box it up & it is already being prepared too be shipped tomorrow. Very fast.

Dec 22, 2017 10:21 PM


Question:Q:repair status

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.


i sent a phone for repair/replacement which was received by apple 1 week ago. The status was not updated to 'received' until Day 5, now it still says 'technicians are inspecting' for 2 days. This was supposed to be a 2 day UPS delivery to APple and a 2 day returned product to me. Given it was over a weekend, i can understand a 2 day delay, but now it appears it will be at least another 2-4 days before i receive my phone.

iPhone 11

Posted on May 21, 2020 7:56 AM

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Jun 5, 2020 7:41 AM in response to Ethanzz In response to Ethanzz

10 full days. I was told i should have used the 'expedited' service which is part of Apple Care + loss and damage. But no one told me about that until it was already sent generally-they wouldn't upgrade to that service even though they had the phone.

ALso, their repair status website is a joke. It didn't update that they were actually doing was 'checked' in after they had it 5 days, then i was told that was only someone receiving it from UPS but it had not actually been received by the techs. then it said the tech was reviewing the issue and didn't change for 4 days. i said 'the back glass is broken' how long can it take to diagnose!

Jun 5, 2020 7:41 AM

Jun 5, 2020 7:55 AM in response to hptulsa In response to hptulsa

As in 10 days in total or 10 days on the technician thing? And same here. My XR has a dead Baseband, all they have to do is literally plug it in to see “Baseband version: n/a, not to mention they already did a remote diagnostic on it to determine it was the Baseband so I don’t understand why it’s taking so long.

Jun 5, 2020 7:55 AM

Jun 5, 2020 9:01 AM in response to hptulsa In response to hptulsa

Yikes, hope that isn’t the case for me. Mine switched to the “received” thing the day it got there thankfully though, ***** the weekend is coming up now though.

Jun 5, 2020 9:01 AM

Jun 8, 2020 11:08 AM in response to Ethanzz In response to Ethanzz

I sent my iPhone in on Thursday 28th June and they received it the following day. The Repair Status is a joke - it still hasnt updated so I thought they never received it. Turns out after 2 calls and chatting to one customer service person that they have received it but would repair it by June 2nd and that i would show on the website tracking service. It is now June 8 and the website still hasn't updated. I then chatted to another customer service person (for 30min) only to find out that they couldnt help me and I have to give apple a call instead. I've now been on hold for 20 minutes - with no luck yet.

This is such a joke - I think they lost my phone or something...

Jun 8, 2020 11:08 AM


Status apple repair

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What is Apple authorized repair REALLY like?

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