How to Change Shipping Address on eBay? Quick Answer
Home delivery is one of the most important aspects of online shopping. Though people want to get the instant delivery of products so they buy online. But, it does not happen with many buyers in reality. And the primary reason for that is incorrect shipping addresses. The fact is, eBay is one of the largest online e-commerce sites but still it faces problems like late delivery of the products. Do you know why? Because many eBay users make mistakes while entering the shipping address. As a result of entering wrong or incomplete shipping addresses on eBay, buyers don't get the delivery on time or miss the delivery. However, entering a wrong shipping address is just a minor problem, so it has a simple solution. As the title of this post implies, we are going to discuss how to change shipping address on eBay.
Before we get to the point straightforwardly, it is better not to have a slightest confusion between shipping address and billing address. So, let's first take a quick look into the difference between these two types of important addresses. Here we go:
What is the difference between eBay billing address and shipping address?
While selling and buying anything on eBay, billing and shipping address both have their own importance. Absence of any of the addresses can prevent you from shopping on eBay. But, the point is both addresses are not the same. As the name suggests, billing address is the address which connects to the payment method. With that being said, I mean, billing address is the address which is mentioned on the mode of payment you are using. For example, if you are using a debit card to make payment then you will require to enter the address mentioned on your bank account. Similarly, if you are using a PayPal account as a payment method then your billing address will be the same as it is mentioned on the PayPal account.
On the other hand, shipping address is the address where you want your product to be delivered. Let me clear one more important thing with regards to addresses on eBay. Be informed that eBay prompts users to enter a primary address that you can use as a shipping address as long as you wish. But, in case if you want to get delivery on a different address that is also possible by entering a shipping address during check out.
Also Read: How to cancel a bid on eBay?
How to change shipping address on ebay after order?
Unfortunately, you can't change your shipping address after placing an order or payment. This is so, due to security related concerns. In such a case, canceling your order is the best thing you can do. So, the idea here is to inform the seller about a change in shipping address and request him to cancel the order. You have to do so as early as possible before the seller starts the delivery of the products. These are the steps to follow to request seller to cancel the order due to incorrect shipping address:
- Login to your eBay account is the first step.
- Go to your profile and select purchase history.
- From the drop down menu, select the order you are concerned with.
- On the next screen, you will find "Contact seller".
- Further, select "Request to Cancel this order".
- Again, select "Contact the seller".
- Now give a brief description why you want to cancel the order (due to a change in shipping address).
Important: By any matter of chance if your order already has been delivered to the given address, then you will not be able to prevent the delivery from going through.
How to change shipping address on eBay account?
If you want to get the delivery of your product at a different address, you better add or change the address before placing an order. All you have to do is just go to your "My eBay" page and follow the below mentioned steps.
- After login to your eBay account, navigate to "My eBay" section.
- From the drop down menu, select "Addresses".
- Then, select the "Edit" option available to the shipping address.
- Further, select the address that you want to change.
- Enter the new shipping address and save the changes.
- Select delete if you want to delete any address.
- Also, you can make any address as your primary address by selecting "Make Primary".
Also Read: How to lower max bid on eBay?
Don't forget what I have told you. You can't change shipping address on eBay after payment or placing an order. Due to any whatsoever reason if you can't receive the delivery of the product at the given address, then you will have only one option. And that is canceling your order with the help of the seller. For more information and any kind of assistance, feel free to ask us for urgent help.
How To Change The Delivery Address On eBay After A Purchase
There are times when mistakes can be unavoidable. For example, you bought something and forget to change the delivery address on eBay, because recently you moved out or prefer to get it to another address. Things like this could happen for any reason, so you should know what options you have. In order to help you, we analyzed situations when you bought but still didn’t pay for the item and what you should do after the payment. In this article, you will find the answer how to change the delivery address on eBay after a purchase.
How to change the delivery address on eBay?
Usually, when a shopper buys an item, an online seller predicts that it is going to be shipped to their account address. The thing is, that each shopper can change shipping address right before they pay for their purchase. When you are buying an item on eBay, you will see your account address in the checkout. Even so, you can easily change it afterwards. Simply select a different address in the “Ship to” field. If the right address isn’t there, then click on “Add a new address” and submit all required details. Only after doing it you can pay for your order. In this manner, the eBay seller has to send it to your checkout address, despite which address is assigned to your account. If they refuse to ship it, they will be working against eBay rules and will be suspended.
How to change the delivery address on eBay after a purchase?
As soon as you pay for your order, theseller has all rights to ship it to the provided address. If you provided the wrong address during the checkout process it is your personal mistake, so there is really only one option to change it. You need to contact your seller as soon as possible. If they didn’t ship your parcel already, they could change the delivery address on eBay. In this case, the seller simply provides their shipping carrier with different shipping details.
How to Find a Buyer's Shipping Address on eBay
So you’re thinking of selling things on eBay and need to know how to find a buyer’s eBay address. If you’ve successfully found a buyer for your product on eBay, then congratulations. However, it may sometimes be a little difficult to find the shipping address the buyer uses in order to send them the product.
Getting Sale Transaction Details
Once you have successfully sold a product on eBay, you will get an email with all of your transaction details. These details include such things as the item number, the name of the buyer as well as their address, the price of the item and so on. Depending on whether your eBay email is active or not, there is a chance that you might not receive this email. In that case, you might have to directly contact the buyer in order to obtain their shipping address.
Alternatively, you can search the members of the eBay website in order to obtain the buyer’s details. If you’re having a hard time accessing the original auction where you sold the item, then it might be time to directly contact eBay help staff and ask them for assistance. This is very important since the only time you can obtain a buyer’s details is for the duration of a transaction. Once the transaction is over, you will be unable to obtain that information. There is a procedure to obtaining the buyer’s shipping address on eBay USA that you can easily follow.
Check Your eBay Email
The very first step is to check your email that's connected to your eBay account for any message that you might have received from eBay. This is a standard message that is sent to the seller after every successful sale has been made. If it isn’t in your inbox, then be sure to check in your spam as it might have found its way in there. The buyer’s address will be in that message.
Log In to eBay
Head on to your eBay account and log in. There you will see the “My eBay” link in your home page, which you should click. This step applies if you do not have access to your eBay email for whatever reason, such as forgetting your password or otherwise. Once you’re in the “My eBay” section, head on to a section labeled “Sell.” There you can choose the “Sold” option in order to see the successful transaction you have just initiated. While there, click on the button labeled “View Order Details.” It is under this button that you will be able to see the buyer’s shipping address and other details of the transaction.
Search Contact Information
There is an alternative to step 2 above: you can go to the eBay home page and click on the button labeled “Advanced.” This button is right next to the search bar. On the left-side menu that appears, click on the button labeled “Find contact information.”
In the search bar, you can type in the user identification number of the buyer as well as the item number of the product you sold them. An email will be sent to you with the buyer’s contact information and their address.
- If you didn't receive an email from eBay after your sale, make sure the email address you have on file with eBay is correct. Otherwise, you won't receive a separate email stating the buyer's contact information.
Nicky is a business writer with nearly two decades of hands-on and publishing experience. She's been published in several business publications, including The Employment Times, Web Hosting Sun and WOW! Women on Writing. She also studied business in college.
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