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University Housing

Digital TV - Contour on Campus

Cox provides digital content services, including cable television, to residential students at the University of Arkansas. This is done in partnership with University Housing.

Cox Contour is service that enables Cox Cable to be accessed via computer, phone, and tablet. It is available to all Housing residents while on campus. You can access this by visiting campus.cox.com.

The Cox remote uses a AAA battery. You are responsible for supplying this battery.

Channel Listing

Channel listing PDF

On-Call Help

Please call the University Housing ResNet team for any Cox cable-related issues: 479-575-2905 Ext. 3.

You may also submit a ticket to ResNet, Housing's technology service.

ResNet will also help when you are missing cable box wires or components.

Additional Services

Cox Communications provides DVR and other services upon request.

Please visit Cox.com or visit their store 637 E. Joyce Blvd. for more information.

Sours: https://housing.uark.edu/services/cable-television.php

Cox Contour Live TV Available for Free

Cox Communication in collaboration with the Division of Information Technology and Library Services is pleased to announce the availability of Cox Contour on Campus for Creighton students this fall.  With this new service, Creighton students will be able to stream live TV and subscription video on demand services when they are connected to the campus wired or wireless network.

What you need to know:contour application

  • Contour is accessible on PC and Mac computers, iPads, iPhones and Android devices.
  • This service does not work from any network not associated with the University.

To get started:

  1. Go to campus.cox.com or download the Contour® app
  2. Log in using your Creighton NetID and Blue Password and select Creighton from the drop-down list.
  3. Enjoy!

As always, if you have questions, please contact the Service Desk at 402.280.1111; by email at [email protected]; or submit a service ticket online at myit.creighton.edu.

Cox Contour on Campus

Sours: https://doit.creighton.edu/news/cox-contour-live-tv-available-free
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Screenshots

Description

With the newly redesigned Cox app, you can manage your account on your own time, wherever you are. Check out what's included with your services, manage your bill, view your data usage, get service support or message an agent with 24/7 support.

Using the Cox app you can:
○ View your service details
○ Manage your bill, view statements, update payment methods and make a one time or recurring payment.
○ Check your data usage
○ Stay up-to-date with outage alerts
○ Search and browse helpful troubleshooting and how-to articles
○ Message a customer care agent anytime, anywhere with 24/7 support
○ Update your profile information or change your password
○ Quickly access product-specific apps to manage your Panoramic Wifi, Contour TV, Homelife, or Voice service

We'll keep adding more ways to help you better manage your account.

Version 3.17.2

Other bug fixes and minor enhancements

Ratings and Reviews

4.6 out of 5

239.4K Ratings

Convenient

I write reviews VERY very infrequently but when it was requested of me while I was in the process of actually using the app, I decided I would do so. I decided to do so because in all honesty I’d just realized my account hadn’t been paid; my auto-draft didn’t go through because I’d had to cancel that payment method a few weeks ago due to fraudulent card activity. I was able to log into my Cox app though and literally within a matter of less than even one minute, I had been able to super conveniently catch my bill up to date, delete the debit card associated with the fraud (unrelated to Cox, yet which had still been listed as being an available means of payment options), AND I’d even enrolled in monthly auto-draft.
I have an app for every one of my bills that HAS an app available… that said, of ALL the various ones I’ve got downloaded and regularly do utilize to keep tabs on various accounts, the Cox app is the best one. This app was clearly designed to be very straight-forward and is one of the simplest ones to effectively navigate, most definitely!

My Internet has stayed up for a month!

For about 6 months I’ve had intermittent problems with my internet being slow or non-existent. I bought a new router. Helped a little but not much. Signed up on the plan for a service tech to come to my house. First visit the tech found some old connections to rooms I didn’t have TVs in and terminated them. Also found an old signal booster they recommended removal of. He left and said my signal was good now. Worked better for about a week and then back to same old problems again

Called a tech again. Different tech came out and said it was the little Cat 5 Ethernet cable between my Cox modem and my router. Didn’t make sense because I don’t move stuff around so how could it just go bad.

Week later internet was down again. I finally was frustrated enough to unhook my modem and go to the local Cox store and ask for a new one even though I got the same exact model.

No charge to change modems. Guess what? I haven’t had a single problem since. Internet is fast and reliable now. Two tech visits and multiple online tech sessions and no one could seem to diagnose what was wrong. A change of modem did the trick. Moral: if you’ve tried everything, try getting a new modem, or better yet, have the techs keep one in their truck and change them when they’re on-site. Could save a lot of time and frustration.

Overpriced

I have had cox internet for several years, a few years ago I did an online chat (so I would have evidence) and asked about adding tv. I was quoted a price that was agreeable so I signed up. My bill was significantly higher and I complained. Nobody cared that I was quoted a lower price but I did get my bill down somewhat. I reluctantly kept the service for a few years but finally canceled. I noticed after cancelling tv that my internet was significantly slower for the first couple of months but slower sped back up. I have electronic billing and they don’t make it easy to see your billing statements (especially after they slow your internet) so I never looked at my bill that close until recently and I noticed that I was still paying for a tv app (whatever that is?), but I had a “bundle” discount. Well, the tv app service was more than the discount so I called to cancel that and a very rude lady canceled my service. Now my bill is higher than before, even though the discount was less than the service. They are the most convenient internet around so they don’t care about poor reviews because they know I’m stuck with them for now, but I wouldn’t recommend them.

The developer, Cox Communications, Inc., indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.

Data Linked to You

The following data may be collected and linked to your identity:

  • Financial Info
  • User Content
  • Identifiers
  • Diagnostics

Data Not Linked to You

The following data may be collected but it is not linked to your identity:

  • Search History
  • Identifiers
  • Usage Data

Privacy practices may vary, for example, based on the features you use or your age. Learn More

Information

Seller
Cox Communications, Inc.

Size
74.5 MB

Category
Utilities

Compatibility
iPhone
Requires iOS 12.0 or later.
iPad
Requires iPadOS 12.0 or later.
iPod touch
Requires iOS 12.0 or later.
Mac
Requires macOS 11.0 or later and a Mac with Apple M1 chip.

Age Rating
4+

Copyright
© Copyright Cox Communications, Inc. 2021

Price
Free

Supports

  • Family Sharing

    With Family Sharing set up, up to six family members can use this app.

More By This Developer

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Sours: https://apps.apple.com/us/app/cox-app/id415894489

Cox Contour

Cox Contour is a streaming TV service offered to all students, faculty, and staff at the college.

Accessing Contour

Cox Contour is only accessible when you are connected to the campus network. If you are using a mobile device, you must be connected to one of the college’s wireless networks.

Contour on the Web

  1. Visit http://campus.cox.com.
  2. Select Providence College from the “Select your school” menu.
  3. You will be redirected to the Microsoft 365 login.
  4. Sign into your account if you are asked to.
  5. Once authenticated, you will be brought into Contour to begin viewing.

Contour App

The Cox Contour app is a free download through Apple’s App Store for iPads and iPhones or through Google Play for Android devices.

  1. Open the Contour app.
  2. Tap Get Started.
  3. On the login page, choose University Sign In.
  4. Select Providence College from the list.
  5. You will be redirected to the Microsoft 365 login.
  6. Sign in as you would normally.
  7. Once authenticated, you will be brought into Contour to begin viewing.

Contour Documentation

See the files below for more information on using Contour.

Contour Data Sheet (includes minimum system requirements)
Contour User Guide

Sours: https://ihelp.providence.edu/services/cox-contour/

Contour login cox

Sign in or sign up on a Cox device

Ways to sign in

How you sign in depends on how you get HBO Max.

Subscribe through Cox

If you don't currently have HBO Max, see Subscribe through Cox.

Sign in through Cox

If HBO Max is part of your Cox TV package, here's how to sign in:

  1. Open the HBO Max app on your Cox device: Contour 2 or Contour Stream Player.
  2. Choose Sign In. You should see a 6 character code. Stay on this screen while you grab your phone or a computer.
  3. Open a web browser on your phone or a computer and type https://hbomax.com/tvsignin in the address bar (this redirects to https://activate.hbomax.com). This should take you to an Enter Code screen.
  4. Enter the code that appears on your TV, and then choose Next. Code not working?
  5. Choose Sign in with a Provider.
  6. Choose Cox and then you'll be prompted to enter your Cox User ID and password. If you have trouble signing in, see Can't sign in.
  7. First time signing in? You'll see 'Create Your HBO Max Account.'
    • New to HBO Max? Enter your name and email address and then choose Create Account.
    • Already have an HBO Max account? Enter your name and your existing HBO Max email address, and then choose Create Account. Next, follow the Account Found steps in Link accounts or create a new account to link your existing account to your HBO Max subscription through Cox.
  8. Once your TV updates (this will take a minute) you're ready to stream.

Can't sign in?

  • Can't verify subscription
    Close the HBO Max app and make sure your Cox TV package includes HBO Max. To do this, sign in to your Cox account at login.cox.com and make sure HBO Max is included with your TV package. Then, open HBO Max and sign in again.
  • Other sign-in issue
    See Can't sign in through a provider.

Sign in with HBO Max email and password

If you have an HBO Max email and password, use these Sign-in steps.

Can't sign in?

  • Can't verify subscription
    Check your subscription status to make sure your subscription is active. To find out who your subscription is billed through, go to HBOMax.com/account and sign in with your account email and password.
  • HBO (HBO NOW) Subscriber?
    If you previously subscribed to HBO (HBO NOW), you need to sign in to HBO Max on your phone or computer (and accept the terms of use) before you can sign in on Cox. Here's what you need to do:
    1. Go to HBOMax.com on your computer or open the HBO Max app on your phone or tablet.
    2. Sign in using your account email and password (use these Sign-in steps).
    3. If you haven't signed in before, you must agree to the Terms of Use and the Privacy Policy for the HBO Max platform. If you choose Access All of HBO Max, then you can stream the entire HBO Max catalog. Or, if you choose Access HBO Only, then you can watch all of HBO on the HBO Max platform.
    4. Go back to your Cox device and try signing in again.
  • Other sign-in issue
    See Can't sign in with email and password.

Subscribe through Cox

You can add HBO Max to your Cox TV package using the HBO Max app on your Contour 2 or Contour Stream Player.

To subscribe on your Cox device:

  1. Press the Home or Contour button on your Cox voice remote, then choose Apps, and then select HBO Max.
  2. Choose Subscribe Now.
  3. Choose Subscribe (if HBO Max is already included with your Cox TV package, you won't have a Subscribe option).
  4. Follow the on-screen instructions to subscribe through Cox. You'll be charged $16 (plus applicable tax) for your first month. Your subscription will auto-renew each month until you cancel.

Once you've subscribed, open the HBO Max app and sign in through Cox.



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Sours: https://help.hbomax.com/us/Answer/Detail/000001211
Navigating the Cox Contour App

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