Reset windows laptop

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Windows 10 is, on the whole, more trouble-free than its previous iterations — but sometimes, things just go wrong. A couple of years ago, I made the mistake of not checking to make sure my laptop was securely plugged in while Windows was undergoing a major update. The battery ran out in the middle of the update and voila! I was stuck with what I was sure was now a very expensive brick. I was reminded of this just the other day, when another Windows 10 system decided that it didn’t like the latest update and began misbehaving very badly — so badly, that it would stop reacting to the cursor one minute after it booted.

In both cases, I was able to save an otherwise unusable PC by doing a reset, which removes all (or most) of the files and apps on the hard drive and reinstalls Windows 10.

(By the way, you have backed up your computer, right?)

Resets are also useful if you’ve just bought a spanking new system, have loaded all your data onto it, and now want to sell / trade in / give away / discard your old Windows 10 system. But before you get the no-longer-needed computer out of your house, you’re going to want to wipe all your data off the hard drive first.

There are several ways to initiate a reset in Windows 10, depending on what you need to do. You can do it from the Windows interface or, if you’re in trouble, from the more basic Safe Mode. There is also a different method of reinstalling Windows called “Fresh start” (formerly “Refresh”). Ready? Here we go.

Reset in Windows 10

If Windows 10 is working — or even if it’s mostly working — it’s simple to do a reset.

  • Go to the search field in your task bar and type “reset,” which will bring up “Reset this PC” as the best match. Click on that.
  • Alternatively, click on the Start key (the Windows icon in the lower left corner). Click on the gear (setup) icon, and go to “Update & Security” > “Recovery.”
  • Select “Get started.”
  • You’ll be able to choose from one of two options. “Keep my files” will remove apps and settings, but let you keep any saved files, while “Remove everything” will reset the computer to its “as new” state. If you’re recovering from an update issue or are trying to remove a bad app, you could try “Keep my files” first. If you’re going to get rid of the computer, select “Remove everything.”
  • Depending on what you select, the next window will offer additional settings. If you choose “Keep my files,” the standard setting will be to restore the apps and settings which came with the PC. If you click on “Change settings,” you can toggle “Preinstalled apps” off so that the reset does not restore the apps and settings that came with the PC. Click confirm to proceed.
  • If you choose “Remove everything” and select “Change settings” on the additional settings windows, you can decide how thoroughly your computer will be wiped. The standard is to just remove files, which is faster. If your computer is misbehaving, this may be the one you want to try. If you’re getting rid of your computer, or want it thoroughly wiped, toggle data erasure on, which will take longer but will be much more thorough. Click confirm to proceed.
  • Once you’ve made your adjustments, click “Next.”
  • You’re nearly there. The next window is “Ready to reset this PC.” If you’ve opted for “Keep my files,” you can click on “List of apps to be removed” to see which apps you may need to replace; that list isn’t available if you’re removing everything. Either way, click on “Reset to start the process.”
  • You may need to enter a recovery key to continue. You should be able to find it by signing in to your Microsoft account (or the account of the computer’s owner) at

Reset in Safe Mode

Sometimes Windows is so screwed up that you can’t get to the reset feature. In that case, the next thing to try is to reset in Safe Mode.

If you’ve been around Windows systems for a while, you might associate Safe Mode with an easy-to-access way to reboot your machine without loading all the apps and functions that may be causing problems. In Windows 10, Safe Mode isn’t as simple to boot, especially if you’re having serious problems — but it could still save your bacon if you can’t get to the normal Reset window.

There are a variety of ways the Windows 10 variety of Safe Mode can be helpful. For example, it can return you to a previous version of Windows. It can perform a system restore (assuming that you’ve had the foresight to enable the Restore feature, which saves a version of Windows in case of emergencies). And it can help you reset your system.

Microsoft’s support site lists three ways to get to Safe Mode: from your settings, from your sign-in screen, and from a blank screen.

From settings

  • Follow the directions for resetting above. When you arrive at the Recovery screen, click on “Restart now” under the “Advanced startup” heading.
  • Your system will reboot, and you’ll get a blue screen that lets you “Choose an option.” These options may vary; on my system, I could choose to continue to Windows 10, boot from an external device, turn off the PC, or troubleshoot. If you want to reset your PC, click on “Troubleshoot.”
  • The next screen will let you reset the PC, restore it from a factory image, or offer additional “Advanced options.” It may be to your advantage to check out those options; they include a “Startup Repair” feature, one that lets you change your startup settings, an option to uninstall updates (which are often the cause of problems), and others.
  • If you want to reset your PC, then just click on that option; you’ll then be given the choice to either keep your files or remove everything. Click on either and the process will begin; again, you may need to fill in your recovery key first.

From your sign-in screen

If your PC is crapping out after you pass the sign-in screen, then you can try to access the Safe Mode from that same sign-in screen. These are the instructions on the Microsoft site; it didn’t work for me in three tries, but you could give it a shot:

  • Hold down the shift key and click on the power icon in the lower right corner.
  • Still holding down the shift key, click on Restart.

From a blank screen:

This is the most difficult way to access the Safe Mode — but it’s what you want to try if your PC is simply not booting Windows. This is what finally worked for me; however, it took several tries and not a little cursing, so prepare to be patient.

  • Make sure your computer is completely turned off.
  • Press the power button to turn your PC on. As soon as it restarts (for example, if you see the manufacturer’s logo), press the power button again until the system turns off again (usually about 10 seconds).
  • Repeat the process of on / off a second time.
  • The next time you power up, your PC should enter Safe Mode.

Again, I had to attempt this several times before it worked, and even now, I’m not sure what I did right the last time. But if your PC is simply not booting up and you want to try to reset it, it’s worth a try.

Fresh start

Back before Windows 10, there was a clear difference between resetting and refreshing your Windows PC: the former deleted all your files, settings, and apps, while the latter allowed you to keep personal files and settings. Now, the difference is a little more subtle. A reset can allow you to keep your personal files but will wipe your personal settings. Fresh start will let you keep some of your personal settings but will remove most of your apps.

If you think a fresh start works better for you, here’s where you find it:

  • Go to the Recovery window in Settings.
  • Under “More recovery options” click on “Learn how to start fresh with a clean installation of Windows.” You’ll be asked whether you want to switch apps from settings to Windows Security; click on “Yes.”
  • You’ll be taken to the “Fresh start” page; click on “Get started.”
  • You’ll be asked if you want to allow the app to make changes to your device; click on “Yes.”
  • A pop-up window will warn you that all apps and programs will be removed, except those that come standard with Windows or that were installed by the manufacturer. Click on “Next.”
  • You’ll get a list of all the apps that will be removed (a far longer list than that offered by the reset). Click on “Next.”
  • The next screen is the final one: click on “Start” and the process will begin. It could take as long as 20 minutes, and your system will probably restart several times.

4 Ways to Factory Reset Your Windows Computer

Factory resets are the nuclear solution for many Windows issues. If your computer is far slower than it once was, you have a malware infection that you can't remove, or plan to sell your machine, a factory reset is the most convenient option.

Depending on your setup and installed version of Windows, you have a few different ways to factory reset a Windows laptop or desktop. We'll show you how to reset a Windows 10, 8, or 7 computer as easily as possible.

Before You Reset Windows, Make Sure You Back Up!

Before we look at how to reset Windows, you should ensure you have a recent backup of your data. Performing a factory reset will wipe out all your installed programs, and in some cases, your files. You don't want to leave anything behind.

Make sure you know what to back up from your computer, then check out how to back up your Windows PC to the cloud. Once you have a safe copy of everything, you can proceed with reinstalling Windows.

1. How to Factory Reset Windows 10 Using the Built-In Method

Factory resetting Windows was once an inconvenient process, but Microsoft introduced a much easier way to do so in Windows 8. This is also included in Windows 10 and is the best way to factory reset a Windows computer in most cases.

To access this Windows reinstall option, head to Settings > Update & Security > Recovery. You'll see a Reset this PC header; click the Get started button underneath this to begin.

Keep Your Files or Remove Everything?

You'll have two initial options to choose from when you reset Windows 10 this way: Keep my files or Remove everything.

Picking Keep my files sets your OS options back to default and removes all your installed apps (such as browsers, Microsoft Office, and games), but keeps your files like documents and music. True to its name, Remove everything is a full factory reset: it puts all options back to factory defaults and removes your files and apps. Afterward, Windows will be like it is on a brand-new computer.

Though the Keep my files option will retain your personal data, you should still back up before using it in case something goes wrong.

Cloud Download vs. Local Reinstall

On modern versions of Windows 10, you'll next have to choose how you want to reinstall Windows. There are two ways: Cloud download or Local reinstall.

Local reinstall uses files on your current system to construct a fresh copy of Windows. While it saves you from having to download any files from the internet, it also won't work if your Windows installation is corrupted.

With Cloud download, the process will instead download a fresh copy of Windows 10 from Microsoft over the internet. This reinstalls the version of Windows 10 you're currently running (plus any minor updates), so it won't upgrade you to a newer feature update.

Download Windows takes several gigabytes of data, so take care if you're on a limited connection. If you have a fast internet connection, though, this option can be faster than the local reinstall.

Options When Resetting Windows 10

Next, you'll see an Additional settings menu that has a Current settings section, containing a summary of what you've chosen to do so far. There's also a Change settings link you can click for more options.

If you chose Keep my files earlier, the only option under Change settings is a redundant Download Windows? toggle for cloud or local reinstall. There are more choices when you pick Remove everything.

Enabling Clean data? will obliterate everything on the drive to reduce the chance of someone recovering it later. Though this process takes some time, you should use it if you're getting rid of your computer. It's not necessary if you're keeping your machine.

Turn on Delete files from all drives? to erase everything on all drives you have connected to your computer. This includes external hard drives and recovery drives. Because you probably have backups and other important files on those drives, you shouldn't use this unless you want to permanently erase everything associated with your computer.

If you purchased your PC off-the-shelf, you'll also see a Restore preinstalled apps? slider here. Disable this, and Windows won't include manufacturer bloatware and other preinstalled apps when it reinstalls. This option won't appear if you initially installed Windows yourself.

Confirm the Windows 10 Reset Operation

Click Confirm when you're satisfied with the options above. The final screen before you start the factory reset is titled Ready to reset this PC.

You'll see a list of actions that the process will perform. Click View apps that will be removed if you want to double-check what apps are affected by this process.

Finally, confirm the operation by clicking Reset, then wait for the process to complete. If you're factory resetting a laptop, make sure you plug it in to avoid losing power during the operation. You'll need to walk through the Windows 10 setup procedure once it's done.

Make sure you take the recommend steps after reinstalling Windows 10 afterward.

2. Factory Reset Windows 10 Using the "Fresh Start" Option (Older Versions)

If you're on an older version of Windows 10, Microsoft offers a different way to factory reset your computer, called Fresh Start. Starting with Windows 10 version 2004, this option was replaced by the process described above, so use that if you're on a modern version.

To access Fresh Start, on the Settings > Update & Security > Recovery page, click the Learn how to start fresh with a clean installation of Windows link at the bottom. This will open the Windows Security app, showing the Fresh start option. Click Get started to proceed.

Note that if you're on at least Windows 10 version 2004, clicking this link text will open Microsoft's Fresh Start page in your browser instead.

Here's how Fresh Start works:

  • Fresh Start always keeps your personal files, with no option to remove everything and do a full factory reset.
  • Fresh Start downloads the latest version of Windows 10 from Microsoft, with no option to reinstall from local files.
    • Because of this, Fresh Start avoids clutter by removing all non-standard Windows apps, including manufacturer bloatware. The only exception are Microsoft Store apps that were installed by the manufacturer, which stay.
  • Finally, Fresh Start keeps "some Windows settings," but doesn't specify which ones. The above reset process does not keep any of your settings.

To summarize, Fresh Start downloads a fresh copy of the most recent Windows 10 version, keeps your files and some settings, and doesn't leave any manufacturer bloatware, aside from Store apps. In comparison, the standard reset option lets you choose whether to keep your files, doesn't save any settings, installs the same version of Windows, and lets you choose how to reinstall the OS.

Keep in mind that after doing a reinstall this way, you may need to enter license keys for premium apps again, and will likely need to update system drivers.

3. Reinstall Windows Manually Using Windows Installation Media

If you're not using Windows 8 or 10, want to know how to factory reset Windows 10 without the Settings menu, or don't want to use the methods above for some reason, you can always factory reset Windows using installation media. This allows you to install a fresh copy of Windows on your computer and wipe out everything currently on it.

For Windows 10, see how to install Windows 10 from a bootable USB drive. This will walk you through the process of loading the Windows 10 installer on a flash drive, booting from it, and erasing your current installation with a fresh copy. This is free and easy, as long as you have a spare USB drive.

If you want to reinstall Windows 7 or 8 from scratch, you can use Microsoft's Windows 7 download tool or Microsoft's Windows 8.1 download tool. These let you download an ISO to burn onto a flash drive or DVD so you can reinstall Windows. You'll need to provide a valid Windows 7 product key to download its ISO, but that's not necessary for downloading Windows 8.1.

Either way, simply insert the USB drive or disc containing your install media, then boot from the removable device. You'll be greeted with the Windows setup screen, which you can proceed through to install a clean copy. Remember that doing this will remove everything currently on the drive where you install Windows.

Note that the methods in #1 above allow you to reinstall Windows in effectively the same way without manually creating a USB installer, so they're much more convenient.

4. Factory Reset Windows 10 From Boot Using Advanced Methods

While the three methods listed above will work for the most users, there are a few advanced ways to reset Windows, if you need them.

To run a Windows 10 factory reset from boot (in case you can't get into Windows normally, for example), you can start a factory reset from the Advanced Startup menu.

To launch this menu if Windows is working properly, visit Settings > Update & Security > Recovery. Under the Advanced startup section, click Restart now to reboot into Advanced Startup. Alternatively, you can open the Start menu and expand the power menu there, then hold down the Shift key as you click the Restart button.

In case you can't do either of these, try pressing F11 as you boot, which will open Advanced Startup on some systems. Failing this, Windows will launch Advanced Startup on its own after three failed boots.

Once Advanced Startup is open, choose Troubleshoot, then select Reset This PC to begin the same factory reset procedure as #1 above. You can pick Advanced options for more choices, but none of them let you factory reset Windows 10 unless you have a saved system image.

Otherwise, you may be able to boot into the BIOS and directly load the recovery partition on your hard drive, if your PC manufacturer included one. However, if you factory reset with this method, you'll reinstall all the manufacturer bloatware. While it's not ideal, it can work if you have no other options.

You can also type "create a recovery drive" into the Start menu to access a tool that lets you make your own. However, this requires a fair bit of space, and you'll have to do it before you have a problem. If you didn't already make one, you're best off making a new Windows 10 install disk, as described in #3.

Just to cover all the bases: there is no way to factory reset Windows from the BIOS. Our guide to using the BIOS shows how to reset your BIOS to default options, but you can't factory reset Windows itself through it. There's also no way to factory reset your laptop without turning it on; you need power to perform all the above operations.

Now You Know How to Factory Reset Your Windows Computer

You have several options for factory resetting a Windows computer. If you're using Windows 8 or 10, the built-in factory reset option is quick and easy. Windows 7 users should download an image from Microsoft and perform a clean installation that way.

Whether you need to fully reset your laptop before you sell it, or just want to refresh your PC for a performance boost, one of these methods will have you on your way as fast as possible.

Next time, you might not even need to reset Windows. There are other ways to get your computer to a clean state without reinstalling.


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Ben Stegner (1767 Articles Published)

Ben is a Deputy Editor and the Onboarding Manager at MakeUseOf. He left his IT job to write full-time in 2016 and has never looked back. He's been covering tech tutorials, video game recommendations, and more as a professional writer for over seven years.

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If you're having problems with your PC, you can:

  • Refresh your PC to reinstall Windows and keep your personal files and settings. Refresh also keeps the apps that came with your PC and the apps you installed from the Microsoft Store.

  • Reset your PC to reinstall Windows but delete your files, settings, and apps—except for the apps that came with your PC.

  • Restore your PC to undo recent system changes you've made.

If you're having trouble starting (booting) your PC, see Windows Startup Settings (including safe mode), and go to the “Get to Windows Startup Settings in the Windows Recovery Environment” section. You can refresh, reset, or restore your PC from the Windows Recovery Environment.

If you want to back up and restore your personal files using File History, see Set up a drive for File History.

Before you start to refresh or reset your PC

In most cases, once you start to refresh or reset your PC, it’ll finish on its own. However, if Windows needs missing files, you’ll be asked to insert recovery media, which is typically on a DVD disc or thumb drive. If that happens, what you’ll need depends on your PC.

If your PC came with Windows 8.1 or Windows RT 8.1, you’ll need the discs or thumb drive that came with your PC. Check the info that came with your PC to see if your PC manufacturer provided these discs or media. In some cases, you might have created them when you first set up your PC.

If you don’t have either of those, you can make them if you have a USB thumb drive of 16 GB or larger. Having a recovery drive can help you troubleshoot and fix problems with your PC, even if it won’t start. For more info, see Create a USB recovery drive.

If you upgraded your PC to Windows 8.1 or Windows RT 8.1 with a DVD, use that disc. If you don’t have Windows 8.1 or Windows RT 8.1 media, contact Microsoft Support.

Refresh, reset, or restore

Select any of the following for more detailed info.

If your PC isn't performing as well as it once did, and you don't know why, you can refresh your PC without deleting any of your personal files or changing your settings.

Note: If you upgraded your PC from Windows 8 to Windows 8.1 and your PC has a Windows 8 recovery partition, refreshing your PC will restore Windows 8. You’ll need to upgrade to Windows 8.1 after the refresh has finished.

Warning: Apps you installed from websites and DVDs will be removed. Apps that came with your PC and apps you installed from Microsoft Store will be reinstalled. Windows puts a list of removed apps on your desktop after refreshing your PC.

To refresh your PC

  1. Swipe in from the right edge of the screen, tap Settings, and then tap Change PC settings.
    (If you're using a mouse, point to the upper-right corner of the screen, move the mouse pointer down, click Settings, and then click Change PC settings.)

  2. Tap or click Update and recovery, and then tap or click Recovery.

  3. Under Refresh your PC without affecting your files, tap or click Get started.

  4. Follow the instructions on the screen.

If you want to recycle your PC, give it away, or start over with it, you can reset it completely. This removes everything and reinstalls Windows.

Note: If you upgraded your PC from Windows 8 to Windows 8.1 and your PC has a Windows 8 recovery partition, resetting your PC will restore Windows 8. You’ll need to upgrade to Windows 8.1 after the reset has finished.

Warning: All of your personal files will be deleted and your settings will be reset. All apps that you installed will be removed. Only apps that came with your PC will be reinstalled.

To reset your PC

  1. Swipe in from the right edge of the screen, tap Settings, and then tap Change PC settings.
    (If you're using a mouse, point to the upper-right corner of the screen, move the mouse pointer down, click Settings, and then click Change PC settings.)

  2. Tap or click Update and recovery, and then tap or click Recovery.

  3. Under Remove everything and reinstall Windows, tap or click Get started.

  4. Follow the instructions on the screen.

Note: You'll be asked to choose whether you want to erase data quickly or thoroughly. If you choose to erase data quickly, some data might be recoverable using special software. If you choose to erase data thoroughly, this will take longer but it makes recovering data less likely.

If you think an app or driver that you recently installed caused problems with your PC, you can restore Windows back to an earlier point in time, called a restore point. System Restore doesn’t change your personal files, but it might remove recently installed apps and drivers.


  • System Restore isn't available for Windows RT 8.1.

  • Windows automatically creates a restore point when you install desktop apps and new Windows updates, if the last restore point is older than 7 days. You can also create a restore point manually at any time.

To restore your PC to an earlier point in time

  1. Swipe in from the right edge of the screen, and then tap Search.
    (If you're using a mouse, point to the upper-right corner of the screen, move the mouse pointer down, and then click Search.)

  2. Enter Control Panel in the search box, and tap or click Control Panel.

  3. Enter Recovery in the Control Panel search box, and then tap or click Recovery.

  4. Tap or click Open System Restore, and then follow the instructions.

If you need additional help refreshing, resetting, or restoring your PC, check out the Repair and Recovery community pages in the Windows forum for solutions that other people have found for problems they've experienced.


How to reset your Windows 10 laptop: Format your PC

Windows 10 is prone to all sorts of issues, from the sudden disappearance of files to problems with installing updates. If your computer isn't running the way it should, giving you strange errors or performing slowly, then it's probably time for a reset.  

You might also want to reset your Windows 10 laptop if you're upgrading to a new device and want to sell your old one. Of course, you don't want to give a laptop filled with sensitive information and personal documents to a stranger. So before you exchange cash for tech, be sure to reformat your Windows 10 laptop. 

Reformatting your PC or restoring to an earlier state can clean out any pesky background programs and wipe your computer's hard drive of any unneeded files. The operating system provides a number of options that let you reset your Windows 10 computer to an earlier state.  

Here's how to reset your PC in Windows 10 using the settings menu. If you can't access Settings, scroll down to our instructions on formatting Windows 10 from the sign-in screen. 

How to reset your Windows 10 PC

1. Navigate to Settings.  You can get there by clicking the gear icon on the Start menu.

2. Select Update & Security

3. Click Recovery in the left pane.

4. Windows presents you with three main options: Reset this PC; Go back to an earlier version of Windows 10; and Advanced startup. Reset this PC is the best option for starting fresh.

Advanced startup lets you boot off a recovery USB drive or disc, while Go back to an earlier version of Windows is made for nostalgia-chasers who want to roll back their system to a previous version of the OS. (This option is only available if the older OS was previously upgraded to Windows 10.)

5. Click Get started under Reset this PC.

6. Click either Keep my files or Remove everything, depending on whether you want to keep your data files intact. If not, Remove everything will do as it says: delete all of your files, photos and programs. Either way, all of your settings will return to their defaults and apps will be uninstalled. 

Cleaning the drive takes a lot longer but will make sure that, if you're giving the computer away, the next person can't recover your erased files. If you're keeping the computer, choose Keep my files.

7. Regardless of your choice above, the next step is to decide whether to install Windows via the cloud or locally (from your device). 

8. Click Next if Windows warns you that you won't be able to roll back to a prior version of the OS.

9. Click Reset when prompted. Windows will then restart and take several minutes to reset itself.

How to reformat Windows 10 from the sign-in screen

If your laptop is acting up, and you can't access the settings menu, you can try resetting your PC from the sign-in screen. 

  • Press the Windows logo key and L on your keyboard. This will take you to the Windows 10 sign-in screen. Don't log in.
  • Instead, you can reset your PC by holding the Shift key while you click the Power button > Restart in thelower-right corner of the screen. 
  • Your PC will restart in Windows Recovery Environment (WinRE) environment. 
  • From the option screen, choose Troubleshoot > Reset this PC. From here, choose between the options listed above.

You should (hopefully) have fewer hiccups now that you know how to reset your Windows 10 PC. And if you're planning on selling or giving your laptop away, you can do it with peace in mind that the next owner won't have access to your files.

Windows 10 Quick Fixes

The official Geeks Geek, as his weekly column is titled, Avram Piltch has guided the editorial and production of since 2007. With his technical knowledge and passion for testing, Avram programmed several of LAPTOP's real-world benchmarks, including the LAPTOP Battery Test. He holds a master's degree in English from NYU.

Laptop reset windows

There's nothing like a fresh start, for you and your gadgets both. If you've had your Windows laptop for a while, or it's been acting up, or you're just looking to try and reboot your digital habits, a reset is great option -- if also a little extreme. Here's how to do it, and a few things you might want to try first.

No matter who makes your laptop, the settings you need to completely wipe your operating system are in Windows 10 itself. Your laptop probably has more extreme options which involve booting into what's called "safe mode," but these vary from model to model and it shouldn't be possible in most cases.

How to wipe and reset Windows 10.

The options to reset your install of Windows 10 live in Start > Settings > Update & Security > Recovery.

Alternatively, you can just type "Reset" into the Start Menu's search bar, and it should return this page as your top result.

The "Recovery" page has three options, two of which we'll be looking at here.

Factory resetting your devices with "Reset this PC"

This option will always

  • Reinstall Windows 10
  • Remove any apps and drivers you installed
  • Revert all settings to their defaults

If you choose "Keep my files,": This will not remove local files like photos, videos, and documents, though it will still remove any apps you installed. You'll also get an option for "Restoring preinstalled apps." If you choose "yes," the apps that came with your laptop will come back. If you choose "no," they'll be deleted.

If you choose "Remove everything": Your local files will be deleted. You'll also get the option to enable a "Clean data" setting. This will scrub your hard drive in addition to deleting your data, and is the most secure (but time-intensive) option.

Factory resetting your PC through "Advanced startup"

This option gives you more control, if you need it, and enables you to reset your computer in a more controlled and old-school way: with a recovery disk or USB. If you don't already have a recovery USB, you can make one. This can be useful if you anticipate needing to reset your PC without access to the internet, or if you plan to reset multiple PCs.

Getting to the advanced startup menu requires rebooting your PC, so copy any files you need before you go. Once you get to the menu, there are a number of options, but if you're looking to factory reset your PC, you'll want to choose Troubleshooting > Advanced Options > System Image Recovery.

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How To Reset Windows 10 to Factory Settings - How To Reset Your Laptop

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