Xfinity comcast login

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Description

The hassle-free way to manage your Xfinity account anywhere, anytime – with no call needed. It’s easy and fast to access and personalize your WiFi name and password, check for service outages, troubleshoot or refresh your equipment, view and pay your bill, find out your tech’s arrival time, view your channel lineup and update your account whenever and wherever you want.

Billing
• Check your balance, view your bill history, and pay your bill using a bank account, credit card or Apple Pay
• Sign up for paperless billing with EcoBill to receive monthly statements to your email inbox instead of your mailbox

Manage Your Account Information
• View your channel lineup
• View and edit your account information, such as your contact phone number, password and email address
• Look up or change your Xfinity ID
• View information about your internet usage
• View your Comcast Digital Voice number

Setup and Troubleshooting:
• View or personalize your WiFi name and password
• Refresh your X1 TV box and troubleshoot your Xfinity devices
• Check the connection status of your devices and get updates on service outages
• Use the Xfinity assistant to ask questions and get help
• Set up your remote to control all of your entertainment

Appointments
• Check the status, reschedule or cancel your service appointment
• Find out your tech’s estimated time of arrival

Contact Us
• Request a call back from an Xfinity representative
• Find the nearest Comcast Service Center
• Learn more about 'Do Not Sell My Personal Information' options at https://www.xfinity.com/privacy/manage-preference

Version 1.58.5

We've made some improvements to the app to give you an even better experience. If you have any suggestions or experience any issues, please share at xfinity.com/report-a-bug. We truly appreciate your feedback.

Ratings and Reviews

3.0 out of 5

34.3K Ratings

, Customer Service

I see a lot of complaints regarding customer service, so thought I’d leave this little tip. I don’t know how much of their CS is outsourced, but regardless, the support by phone is indeed horrible. I always go to one of their stores with changes to my account, and any problems. I’m pretty much stuck with them, as I live in a ‘dead zone’, and Xfinity (Comcast) is the ONLY signal that reaches us. They know they have me over the barrel. But when I go in, they ALWAYS help me whittle mybill down, remove any late fees, and find special bargains for me. The last time in, without even asking, they gave me a month at 1/2 price, and gave me an extra month to catch up on payments. I might be the only one...but Im EXTREMELY happy with them. There’s rarely more than a 10-15 minute wait, and the in person customer service is stellar. On the extremely rare occasions where I’ve had to use the phone, it’s been quite frustrating. Going in person makes ALL the difference. Hope that’s helpful to someone out there!

Commitment to Keeping Customers Connected - NOT

I’ve had an ongoing issue with my internet connection for the past 10 months. I was required to reset my modem almost daily. Last month I started losing connection for hours at a time. Due to COVID, I now work from home and was unable to work. In a 2 week time span, 3 techs and a supervisor came to the house. The techs are the ONLY reason I gave a 1 out of 5 rating, otherwise I would give a -5 if available! They were wonderful!! I was given the supervisor’s email and was told to track the connection loss and send him an email. The issue continued after he left my home, so I sent him a list of the times I lost connection, after they left. NO REPLY. What happened to Xfinity’s 24/7 commitment to ensuring their customers have a connection? I’ll tell you what happened... it never existed! My contract is up next month and I’m seeking other options, rather than renew my contract with Xfinity, because why should I continue to pay for a service that doesn’t work? Btw... when the techs were at the house, they had two different neighbors tells them they were having issues and they described the same issues that I’m having. Which lead the techs to believe it’s the main box. Yet no one has been out to repair the box! Don’t get me started on the chat via the app... it’s worthless! The only thing they tell you is to restart the modem!

Impressively Terrible

God awful company to deal with and by far the worst customer service and internet. For context, I am an engineer, so I’m somewhat tech savvy and certainly not a 90 year old man who doesn’t know internet from radio. Comcast and Xfinity are genuinely IMPRESSIVELY DREADFUL. There surely is no explanation any company can have such bad customer service unless it actually attempts to provide the worst service possible and has engrained “worst customer service possible” into their automated responses and scripts. Most companies could try to be as robotic and soulless, and they would all fail in comparison to how horrible Comcast is. Furthermore, for a company in the Telecom and “Tech” industry, they create terrible products. The My Account app keeps saying “Manage WiFi” and then reroutes me to the XFi app. After I login to the XFi app, it blocks me with a message saying “Upgrade your account” and offers a link. When I click the link it takes me back to the My Account app and says my account is already upgraded. To put a cherry on top of the pile of garbage, the in app chat symbol is completely unresponsive. It literally doesn’t do anything. Honestly this company is either run by a greedy idiot or Satan. Either way it is by far the worst company on Earth. I am blown away and in awe that any corporation could be this horrid. For that that Comcast, you may deserve an applause.

The developer, Comcast, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.

Data Linked to You

The following data may be collected and linked to your identity:

  • Financial Info
  • Contact Info
  • Identifiers

Data Not Linked to You

The following data may be collected but it is not linked to your identity:

  • User Content
  • Usage Data
  • Diagnostics

Privacy practices may vary, for example, based on the features you use or your age. Learn More

Information

Seller
Comcast Interactive Media

Size
127.1 MB

Category
Utilities

Compatibility
iPhone
Requires iOS 11.0 or later.
iPod touch
Requires iOS 11.0 or later.

Age Rating
4+

Copyright
© 2021 Comcast

Price
Free

Supports

  • Wallet

    Get all of your passes, tickets, cards, and more in one place.

  • Family Sharing

    With Family Sharing set up, up to six family members can use this app.

More By This Developer

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Sours: https://apps.apple.com/us/app/xfinity-my-account/id776010987

It’s easier than ever to stay connected — your way

With better-than-ever online tools for shopping, customization, and support. Get exactly what you need, faster than you can believe.

Go to My Account
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Customize your Internet connection

Need more speed to stay connected from home?
  • Get reliably fast speeds up to a Gig
  • Shop and upgrade right away
Shop Speeds
xFi Pods

Get the most out of your plan

Customize your plan with our latest innovations.

  • Add an xFi Pod WiFi extender to help eliminate deadspots
  • Get more channels or premium networks 
  • Add Xfinity cameras for extra peace of mind
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Find a new plan that works better for you

Shop our latest deals online, with no call needed.

  • Explore our best deals online
  • Change your plan to fit your needs now
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TV Displaying X1 Help

We're always here to help you

Get the most out of your service, troubleshoot issues, even watch help videos. With My Account online or the My Account app, the choice is yours. And if you have X1 TV, just press the A button or say "Help" into your Voice Remote.
Show Me How
Download from the App StoreDownload on Google Play
Sours: https://www.xfinity.com/manage-my-account
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Sign in or sign up on an Xfinity device

Ways to sign in

How you sign in depends on how you get HBO Max.

Subscribe Through Xfinity

If you don't currently have HBO Max, see Subscribe through Xfinity.

Sign in through Xfinity

If HBO Max is part of your Xfinity TV package, here's how to sign in:

  1. Open the HBO Max app on your Xfinity X1 or Xfinity Flex device.
  2. Choose Sign In. You should see a 6 character code. Stay on this screen while you grab your phone or a computer.
  3. Open a web browser on your phone or a computer and type https://hbomax.com/tvsignin in the address bar (this redirects to https://activate.hbomax.com). This should take you to an Enter Code screen.
  4. Enter the code that appears on your TV, and then choose Next. Code not working?
  5. Choose Sign in with a Provider.
  6. Choose Xfinity and you'll be automatically signed into your Xfinity account, or you'll be prompted to enter your Xfinity ID and password. If you have trouble signing in, see Can't sign in below.
  7. First time signing in? You'll see 'Create Your HBO Max Account.'
    • New to HBO Max? Enter your name and email address and then choose Create Account. Account found? See the next section.
    • Already have an HBO Max account? Enter your name and your existing HBO Max email address, and then choose Create Account. Next, choose Verify Email Address to link your existing account to your HBO Max subscription through Xfinity. For more info, see Account Found.
  8. Once your TV updates (this will take a minute) you're ready to stream.

Can't sign in?

  • Can't verify subscription message
    Close the HBO Max app and make sure your Xfinity TV package includes HBO Max. To do this, sign in to your Xfinity account at customer.xfinity.com and make sure HBO Max is included. Then, open HBO Max and sign in again.
  • Other sign-in issue
    See Can't sign in through a provider.

Sign in with email and password

If you have an HBO Max email and password, sign in using these Sign-in steps.

Can't sign in?

  • Can't verify subscription message
    Check your subscription status to make sure your subscription is active. To find out who your subscription is billed through, go to HBOMax.com/account and sign in with your account email and password.
  • HBO (HBO NOW) Subscriber?
    If you previously subscribed to HBO (HBO NOW), you need to sign in to HBO Max on your phone or computer (and accept the terms of use) before you can sign in on Xfinity. Here's what you need to do:
    1. Go to HBOMax.com on your computer or open the HBO Max app on your phone or tablet.
    2. Sign in using your account email and password (use these sign-in steps).
    3. If you haven't signed in before, you must agree to the Terms of Use and the Privacy Policy for the HBO Max platform. If you choose Access All of HBO Max, then you can stream the entire HBO Max catalog. Or, if you choose Access HBO Only, then you can watch all of HBO on the HBO Max platform.
    4. Go back to your Xfinity device and try signing in again.
  • Other sign-in issue
    See Can't sign in with email and password.

Subscribe through Xfinity

You can add HBO Max to your Xfinity TV package using the HBO Max app on your Xfinity X1 or Flex device. When you sign up, you can choose the Ad-Free or With Ads plan. Learn more about plans.

To subscribe on your Xfinity X1 or Xfinity Flex device:

  1. Press the Home or Xfinity button on your Xfinity voice remote, choose Apps, and then select HBO Max.
  2. Choose a plan: Ad-Free for $14.99/mo or With Ads for $9.99/mo.
  3. Choose Subscribe
  4. Follow the on-screen instructions to subscribe through Xfinity. If HBO Max is already included with your Xfinity TV package, you’ll see a prompt asking you to sign in instead of signing up.

Your first charge happens when you start your subscription. Your subscription will auto-renew each month until you cancel it.

Once you've subscribed, open the HBO Max app and sign in through Xfinity.



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Sours: https://help.hbomax.com/us/Answer/Detail/000001210

Xfinity My Account

The hassle-free way to manage your Xfinity account anywhere, anytime – with no call needed. It’s easy and fast to access and personalize your WiFi name and password, check for service outages, troubleshoot or refresh your equipment, view and pay your bill, find out your tech’s arrival time, view your channel lineup and update your account whenever and wherever you want.

Billing
• Sign up for paperless billing with EcoBill to receive monthly statements to your email inbox instead of your mailbox

Manage Your Account Information
• View your channel lineup
• View and edit your account information, such as your contact phone number, password and email address
• Look up or change your Xfinity ID
• View information about your internet usage
• View your Comcast Digital Voice number

Setup and Troubleshooting:
• View or personalize your WiFi name and password
• Refresh your X1 TV box and troubleshoot your Xfinity devices
• Check the connection status of your devices and get updates on service outages
• Set up your remote to control all of your entertainment

Appointments
• Check the status, reschedule or cancel your service appointment
• Find out your tech’s estimated time of arrival

Contact Us
• Request a call back from an Xfinity representative
• Find the nearest Comcast Service Center
• Learn more about 'Do Not Sell My Personal Information' options at https://www.xfinity.com/privacy/manage-preference

Explanation of Android Permissions:
INTERNET: Enables My Account to connect over the Internet to our servers
ACCESS_NETWORK_STATE: Enables My Account to detect whether or not your device is connected
WRITE_EXTERNAL_STORAGE: Enables My Account to cache data
WRITE_CALENDAR, READ_CALENDAR: Enables My Account to create calendar events for service appointments
READ_GSERVICES, GET_ACCOUNTS: Enables My Account to use Google Maps and related services
READ_PHONE_STATE: Enables My Account to associate your Comcast login with your device so you don’t have to login each time you open the app
C2D_MESSAGE, RECEIVE, and WAKE_LOCK: Enables My Account to support push notifications
CAMERA, VIBRATE: Enables My Account to support credit card scanning
COARSE_LOCATION (Marshmallow Only), ACCESS_WIFI_STATE, CHANGE_WIFI_STATE: Check WiFi strength, manage connectivity and troubleshoot

Sours: https://play.google.com/

Comcast login xfinity

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Comcast Email Login 2021 - Xfinity Login - Login to Comcast

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