Turtle beach warranty

Turtle beach warranty DEFAULT

Turtle Beach Customer Service

Posted by TBsuxbahls


Turtle Beach customer phone number since they hide it: (914)345-2255

Turtle beach customer service SUCKS! bottom line. they only want you to interact by email so they take their time and respond to you in 2-3 days and then not even answer the got dang question. you read on the website that orders placed AFTER 830a east coast time will be processed the next day. just say order will be processed next day MORONS! Next, they don't process it next day, it just sits. TWO more days after that they finally ship it out. now i understand three days after ordering something isn't that long, IF YOU'RE ORDERING FROM JOE SCHMOE ON EBAY, but this is a business. get your shiz together. even ebayers have the ability to send out SAME DAY!

Now comes the juicy parts. i had ordered some speaker plates with my headset. at that time on their website it said the headset AND the speaker plates were all available ready to ship. when i received my order, surprise surprise, only the headset was there. i checked the packaging slip and it showed only one item on the order, the headset. i checked my invoice from ordering and both headset and plates were listed as well as i had been charged for both. shot turtle beach an email inquiring about my missing items and eventually they responded w/:

Speaker plates are printed upon order. We will be shipping the plates this week.

Thanks for telling me what i already knew and thanks for the vague solution for the prob. So what do you know, end of the week, still no email response about shipped items. Finally found a phone number to contact these knuckleheads, nowhere on there website btw, and gave them a call. the guy on the phone seemed more concerned with proving something i said as wrong rather than just resolve the issue or even explain more about the issue they were having. it's like pulling teeth from these guys to get more information. so basically the guy responds with:

TB: "ok it says it will be shipped by the end of this week."
me: "you've been sitting on it for a week now, whats taking so long?"
TB: "it wasn't included in the order, it'll be out by the end of the week"

(thank you captain obvious)

me: "why can't it ship out right away?"
TB: "speaker plates are custom made and require time before they're sent out."
me: "not according to your website when i placed the order, they said 'In Stock" ready to ship."
TB: "where, where does it say that?"
me: "on the page with all the speaker plates, and in the cart when you're checking out."

(at this time i'm pulling up the website to look up the page with the speaker plates so i could read it verbatim, except it's nonexistent, they've since changed their site since i placed my order almost two weeks ago)

me: "i can't seem to find the page, do you have a computer on your end to look it up."
TB: "i don't understand what you want me to pull up."
me: "i can't find the page with the speaker plates anymore, help me navigate to them."
TB: "speaker plates have been discontinued, we don't offer them anymore."

REAAAAAALLLLLLLYYYYYYY!!!!!!!!!!!!!!!!

they could've just said that from the beginning and that quantities were low and had to be special ordered for the remaining orders left. we expect them to ship out on this date or dates, not at the end of the week(which i'm confident is not gonna happen at this point)

All in all their customer service alone is enough for me not to want to do business with them. I used to be a fan of turtle beach using their older headsets on the 360 PX5/xp500'S (such nice quality for the headsets minus some static once in awhile from interfering signals) but it seems their products have turned to cheap garbage as of late. 420x's were way overpriced for what they are. this newest set i bought, hoping their flagship wireless elite 800x's would restore some confidence in me about their brand. however, i feel they are slightly better quality in build than the 420x but overall just cheap junk. the cheaper 420x has better bluetooth range than the "elite". i can't even walk to my front door(20 ft away from transmitter) without losing audio to the elite headsets. the 420x's i could walk all over my house(3 floors) and into my garage and even my back yard when letting my dog out. i will not be purchasing turtle beaches again.

Sours: https://www.customerservicescoreboard.com/Turtle+Beach

LIMITED ONE YEAR WARRANTY FOR TURTLE BEACH PRODUCTS:

Voyetra Turtle Beach, Inc. ("VTB") warrants to the original end-user purchaser ("Purchaser") that the retail Turtle Beach hardware product herein

("Product") will be free of defects in materials and workmanship for a period of one year from the date of purchase by the Purchaser ("Warranty

Period"). Any Extended Warranty or Service Plans purchased through a Retail store are not honored by VTB. The Warranty refers to the repair/replace-

ment of a defective product during this period and not a refund.

This limited warranty is extended only to the original Purchaser of a new product, which was not sold "AS IS". It is not transferable or assignable to any

subsequent purchaser. This limited warranty is applicable only in the country or territory where the Product was purchased from an authorized VTB

retailer and does not apply to a Product that has been purchased as used or refurbished or was included as part of a non-VTB product.

WARRANTY SERVICE:

In the USA and CANADA Warranty Service is provided by our Turtle Beach USA offices and in all other Countries it is provided by our local International

Distributors when available. Refurbished/Recertified products are sold on an AS IS basis with a 90-day Warranty or less in accordance with each ven-

dor's policy.

VTB does not warrant uninterrupted or error-free operation of the Product and is under no obligation to support the Product for all computer operating

systems or future versions of such operating systems.

If a defect should occur during the Warranty Period, Purchaser must contact VTB to obtain a Return Merchandise Authorization ("RMA") number on the

basis of the dated purchase receipt. Purchaser will be responsible for shipping costs incurred in returning the defective Product to an authorized VTB

service center, or to the repair facility located at VTB's corporate headquarters. VTB will not be responsible for other products or accessories included

with the defective Product sent to VTB. The RMA number must be clearly indicated on the outside of the package. Packages without an RMA number

will be refused by VTB or its representatives and returned to sender at the sender's expense.

In the event of a defect, Purchaser's sole and exclusive remedy, and VTB's sole liability, is expressly limited to the correction of the defect by adjust-

ment, repair, or replacement of the Product at VTB's sole option and expense. VTB owns all Products it has replaced and all parts removed from

repaired Products. VTB uses new and reconditioned parts made by various manufacturers in performing warranty repairs and building replacement

products. If VTB repairs or replaces a product, the original Warranty Period is not extended, however, VTB warrants that repaired or replacement parts

will be free from defects in material and workmanship for a period of thirty (30) days from the date of repair or replacement, or for the remainder of

the Warranty Period, whichever is greater.

This warranty does not apply to any Product that has had its serial number altered, removed or defaced, or any Product damage caused by shipping,

improper storage, accident, problems with electrical power, abuse, misuse, neglect, ordinary wear, acts of God (e.g. flood), failure to follow directions,

improper maintenance, use not in accordance with product instructions, unauthorized modification or service of the Product or damage resulting from

the use of the Product with hardware, software or other products not provided by or specifically recommended by VTB.

NOTES:

- Replacement Parts and accessories that are subject to "wear and tear" such as earpads, mic foam covers, talkback cables, etc. have a three (3)

month Warranty.

- Replacement Parts for Discontinued Products are sold on an AS IS basis, they are not supported and come with a 30 day Warranty.

THIS LIMITED WARRANTY IS PURCHASER'S SOLE AND EXCLUSIVE REMEDY AND IS IN LIEU OF ALL OTHER WARRANTIES, EXPRESS OR IMPLIED. TO THE

EXTENT PERMITTED BY APPLICABLE LAW, VTB HEREBY DISCLAIMS THE APPLICABILITY OF ANY IMPLIED WARRANTY OF MERCHANTABILITY, FITNESS

FOR A PARTICULAR PURPOSE OR USE FOR THE PRODUCT. IF SUCH A DISCLAIMER IS PROHIBITED BY APPLICABLE LAW, THE IMPLIED WARRANTY IS

LIMITED TO THE DURATION OF THE FOREGOING LIMITED WRITTEN WARRANTY.

IN NO EVENT SHALL VTB BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, PUNITIVE OR CONSEQUENTIAL DAMAGES, OR DAMAGES, INCLUDING BUT

NOT LIMITED TO ANY LOST PROFITS, DATA, OR LOSS OF USE, ANY THIRD PARTY CLAIMS, AND ANY INJURY TO PROPERTY OR BODILY INJURY (INCLUD-

ING DEATH) TO ANY PERSON, ARISING FROM OR RELATING TO THE USE OF THIS PRODUCT OR ARISING FROM BREACH OF THE WARRANTY, BREACH OF

CONTRACT, NEGLIGENCE, TORT, OR STRICT LIABILITY, EVEN IF VTB HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

This warranty supersedes all prior agreements or understandings, oral or written, relating to the Product, and no representation, promise or condi-

tion not contained herein will modify these terms. Some states do not allow the exclusion or limitation of incidental or consequential damages, so the

above exclusion or limitation may not apply to you. This warranty gives you specific legal rights. You may also have other rights, which vary from state

to state. Any action or lawsuit for breach of warranty must be commenced within eighteen (18) months following the purchase of the Product.

Go to Table of Contents

40

Sours: https://www.manualslib.com/manual/901544/Turtle-Beach-Elite-800.html?page=40
  1. Craigslist free kittens
  2. Nebraska property tax
  3. Playstation 2 homebrew
  4. Champion super slides

Table of Contents

How long is Turtle Beach warranty?

one year

Is the Turtle Beach X12 compatible with Xbox one?

Connecting to Other Devices. Turtle Beach Headphones X12 are designed to be compatible for Xbox 360 and PC only. For assistance with PS4 and Xbox One, see above. For any other systems (Wii, PS2, etc), unfortunately, they are not compatible.

Can you use Turtle Beach X12 on PC?

Turtle Beach Audio Advantage Built for Xbox 360 and also works with PC gaming. The Ear Force X12 also includes: – Premium 50mm speakers for high-fidelity audio.

What is Turtle Beach superhuman hearing?

SUPERHUMAN HEARING® Activate Turtle Beach’s exclusive Superhuman Hearing® sound setting on specially equipped Turtle Beach headsets and gain the advantage by being able to hear subtle yet game-changing sounds you might otherwise miss.

Do Xbox turtle beaches work on PS4?

Best answer: In most situations, yes! The Xbox One and PS4 both use 3.5mm inputs.

Does the Xbox Stealth 600 work on PS4?

Answer: No; the Stealth 600 for PS4 is designed and recommended for use with the PS4 console only.

Why is my headset not working on PS4?

1) Check whether your mic boom is not loose. Unplug your headset from your PS4 controller, then disconnect the mic boom by pulling it straight out of the headset and plug the mic boom back in. Then re-plug your headset into your PS4 controller again. 3) Try your PS4 mic again to see if it works.

How do I pair my Turtle Beach headset?

From the main screen of your Android device, tap on the Apps button. Then look for and tap on Settings. Then go to Bluetooth. Make sure the Bluetooth feature is enabled by flipping the On / Off switch to the On position then wait for the headset to show up in the list.

How do I pair my Turtle Beach Stealth 600 to a new transmitter?

Stealth 600 Gen 2 PS – Pairing

  1. Connect your Stealth 600 Gen 2 for PlayStation Transmitter into an available USB port on your PlayStation 4 console.
  2. Power on your Stealth 600 Gen 2 for PlayStation Headset; the LED will begin to double-blink blue as it searches for your transmitter.

Why is my wireless Turtle Beach mic not working?

When it has fully powered down, unplug the Console from the wall outlet. Plug the Console back in, and power the Console on again. Press and hold the Power button on the Headset until the Power LED lights up. Re-pair the Headset and Console.

How do I get my Turtle Beach headset to work?

Go to Settings >> Devices >> Audio Devices.

  1. Set Input & Output Device to Headset Connected to Controller.
  2. Set Output to Headphones to All Audio.
  3. Set Volume Control (Headphones) level to maximum.
  4. Select Adjust Microphone Level and follow the on-screen instructions to calibrate your microphone.

Why is my Turtle Beach mic not working Xbox one?

Unplug any USB Cable going into the controller, turn the controller off, and unplug the Xbox console itself from the wall/outlet it is plugged into. Make sure the console itself is unplugged. Let everything sit for a minute, and then: Plug the console itself in.

Why can I not talk through my headset?

Make sure the headset is not muted. To do this, check the mute button on the headset controls. (For a headset, the mute button is on the left side of the connector that is plugged into the expansion port of the controller.

Can hear through Xbox mic but can’t talk?

Disconnect the headset or unplug the headset cable from the bottom of the controller, and then reconnect it firmly. Check the mute button on the headset controls to make sure the headset isn’t muted.

Why can I hear through my headset but not talk PC?

Make sure that the microphone that you are using is not disabled and is set as default in the computer. Select “Microphone” and click on “Properties” and make sure that the microphone is enabled. You may also check if the microphone that you are using is set as default.

Why did my microphone suddenly stopped working?

Another reason for a ‘microphone problem’ is that it is simply muted or the volume set to a minimum. To check, right-click the speaker icon in the Taskbar and select “Recording devices”. Select the microphone (your recording device) and click “Properties”. See if the microphone problem persists.

Why did my microphone stop working on Zoom?

If Zoom is not picking up your microphone, you can select another microphone from the menu or adjust the input level. Check Automatically adjust microphone settings if you want Zoom to adjust the input volume automatically.

Why is my mic not working iPhone?

If the microphone doesn’t work in a specific app Go to Settings > Privacy > Microphone. Make sure that the app is enabled. If the app has permission to access your microphone, or if it isn’t listed, contact the app developer.

Why does my phone mic not work?

There are various causes of why your phone’s mic might not be working: sound hindrances, software updates, or third-party apps can affect these performance. Go to Settings -> Apps -> App Permissions -> Microphone permissions.

Sours: https://answerstoall.com/users-questions/how-long-is-turtle-beach-warranty/

Do Turtle Beach headsets have a lifetime warranty?

Do Turtle Beach headsets have a lifetime warranty?

All Turtle Beach products are protected by the manufacturer’s warranty for one year from the date of purchase by the original purchaser (the “warranty period”). Refurbished/recertified products are sold at a reduced price with a 90-day Warranty period.

How long does Turtle Beach take to deliver?

SHIPPING RATES & INFORMATION:

SHIPPING METHODESTIMATED DELIVERY TIMECOST
USPS – Parts & Accessories (under 1lb)1-7 Business Days$4.99
Ground Shipping1-7 Business Days$9.99 FREE on all orders over $39
Expedited2 Day Air (Mon-Fri)$22.00
Priority | Overnight (Signature Required)1 Day Air (Mon-Fri)$43.00

Why can I hear myself on my Turtle Beach headset?

Click the “Playback” tab and double-click on the Turtle Beach USB headset icon. Click the “Microphone” slider and drag the slider all the way to the left. This will disable the playback of your microphone through your headset’s speakers. Click the “OK” button to save the settings.

Why are my turtle beaches echoing?

An easy way to check if your headset cable is plugged in all the way is to make sure that the headset and mic icons (located on the headset and mic boom, respectively) are lined up with each other. If the volume is set too high, there may be some echoing in the game chat. Lowering the volume can help to avoid echoing.

Why is my Xbox MIC echoing?

If you hear everyone else in your party echo when in party chat, it is likely due to the Xbox One being set to output party chat audio to both speakers and the headset at the same time. To change this setting: Press the Xbox button to open the guide.

Why does my mic echo PS5?

Mic echoes on PS5 because of the High Mic Sensitivity and can be solved by lowering it. To lower Mic sensitivity, go to Setting > Sound > Microphone > Adjust Microphone level, then move the L-Analog stick left to lower it. If there is still some echo, then reducing the system audio can definitely solve the issue.

Sours: https://boardgamestips.com/destiny-2/do-turtle-beach-headsets-have-a-lifetime-warranty/

Beach warranty turtle

For Christmas I bought my son a pair Elite Pro’s. He is a daily gamer but takes go care of his gaming gear as I would not have it any other way. The comfort headrest cracked away from the main frame on both sides. I emailed Turtle Beach and after about a week of easy back n fourth emails with pics and receipt copy they are sending me a complete replacement. They even sent me pre paid label to send this one back. Customer service as it should be. I’m happy with them. Granted this thing should not of broke already but they are standing behind it.

I am a nice shark, not a mindless eating machine. If I am to change this image, I must first change myself. Gamefaqs users are friends, not food.
GT: Net Sh4rk

Net Shark posted...
For Christmas I bought my son a pair Elite Pro’s. He is a daily gamer but takes go care of his gaming gear as I would not have it any other way. The comfort headrest cracked away from the main frame on both sides. I emailed Turtle Beach and after about a week of easy back n fourth emails with pics and receipt copy they are sending me a complete replacement. They even sent me pre paid label to send this one back. Customer service as it should be. I’m happy with them. Granted this thing should not of broke already but they are standing behind it.


Nice to see some businesses still do their job when it comes to customer support. Thanks to this I may look into TB when I buy another headset. Thanks TC.

"XBone: not for soldiers or Japanese. or astronauts. didn't you know?" - Vorzal

Yeah and I took no extra warranty from Best Buy and never filled out the warranty card that came with headset. I would of been happy if they sent parts to repair it myself but a totally new one even better. They also said to remove the ear pads and mic cover because they don’t want your germs back. 😜

I am a nice shark, not a mindless eating machine. If I am to change this image, I must first change myself. Gamefaqs users are friends, not food.
GT: Net Sh4rk

Net Shark posted...
Yeah and I took no extra warranty from Best Buy and never filled out the warranty card that came with headset. I would of been happy if they sent parts to repair it myself but a totally new one even better. They also said to remove the ear pads and mic cover because they don’t want your germs back. 😜


Lol and they apparently care about their employees too then. Good deal

"XBone: not for soldiers or Japanese. or astronauts. didn't you know?" - Vorzal

TB is alright. They get a bad rap because they make some inexpensive headsets, it's ridiculous. Granted, their product isn't on par with some competitors, but most competitors aren't selling $40 headsets either.

"Can't wait to count out your coin!" -- Bethesda, 2018

Nice TC.

I rather best buy warranty personally. That s*** on point.

Had the elite 800x and after a year it started to die.

Switched then out for the Astro A50 third gens and all I had to do was pay to renew the warranty. If I got another pair of elite 800s I wouldn't have to pay anything.

Anyone Playing UMVC3 on Xbox or PSN? I'm looking to get some matches in.

uptown710 posted...
Net Shark posted...
Yeah and I took no extra warranty from Best Buy and never filled out the warranty card that came with headset. I would of been happy if they sent parts to repair it myself but a totally new one even better. They also said to remove the ear pads and mic cover because they don’t want your germs back. 😜


Lol and they apparently care about their employees too then. Good deal

Yes and they didn’t say it like this. That’s just me. They said those items are unsanitary and to remove them.

I am a nice shark, not a mindless eating machine. If I am to change this image, I must first change myself. Gamefaqs users are friends, not food.
GT: Net Sh4rk

vigorm0rtis posted...
TB is alright. They get a bad rap because they make some inexpensive headsets, it's ridiculous. Granted, their product isn't on par with some competitors, but most competitors aren't selling $40 headsets either.

Yeah and these are their higher end models. For a $40 pair I wouldn’t bother I don’t think. Honestly I have a pair of their lower end ones as well and never had an issue with them.

I am a nice shark, not a mindless eating machine. If I am to change this image, I must first change myself. Gamefaqs users are friends, not food.
GT: Net Sh4rk

ExempliGratia posted...
Nice TC.

I rather best buy warranty personally. That s*** on point.

Had the elite 800x and after a year it started to die.

Switched then out for the Astro A50 third gens and all I had to do was pay to renew the warranty. If I got another pair of elite 800s I wouldn't have to pay anything.

Yeah the Best Buy replacement warranty is good but I usually don’t buy it because I don’t like paying the extra with initial purchase.

I am a nice shark, not a mindless eating machine. If I am to change this image, I must first change myself. Gamefaqs users are friends, not food.
GT: Net Sh4rk

Yeah I had a bit of trouble with my Polk 4shots a few years back and they were great about it.

GT: FullM3tal UK - PSN: DarthGokuverine
Me fail english that's unpossible

Sours: https://gamefaqs.gamespot.com/boards/691088-xbox-one/76481668
How to FIX bricked/unresponsive Turtle Beach Stealth 700 Gen 2 headset

From head to toe of the man. An expensive, perfectly fitting suit, a wristwatch, high-quality shoes, and a premium fragrant perfume demonstratively displaying their complex mechanism. It seems that the offer was not a bluff. Seventy thousand and you will let me do whatever I want with me, Oleg makes the winning bid in the auction with himself.

Feeling the relaxation of the beauty's hand, he abruptly pulls the girl towards himself, drags her into the room for analysis and closes the latch.

You will also like:

Ah, and this time no luck. she thought capriciously to herself, biting her pretty sponge. The man woke up and opened his eyes. Even she could not help but recognize his beauty; he was tanned and tall, his muscular legs barely covered a piece of.



2045 2046 2047 2048 2049