Va state refund

Va state refund DEFAULT

State Income Tax

Who Must File Virginia State Income & Estimated Tax?

Filing requirements are based on residency, status, and income amounts. Students and dependents follow the same guidelines. Residents and part-year residents with income at or above the minimum threshold must file. Nonresidents with income at or above the filing threshold must file if any of their income is from Virginia sources.

All individuals, estates and trusts with the following income must file a Virginia Income Tax Return. The income threshold amounts are:

  • Single and your Virginia adjusted gross income is less than $11,950
  • Married filing jointly and your combined Virginia AGI is less than $22,900
  • Married filing separately and your Virginia AGI is less than $11,950

Additional Information

  • Individuals who earn less than the threshold amounts to file, but had withholding or made estimated payments, must file to receive a refund.
  • Resident Trust and Fiduciary filing must be completed if you are required to file a federal return.
  • Nonresident Trust and Fiduciary filing must be completed if you were required to file a federal return and there is income or gain derived from Virginia sources at or above the filing threshold.

Filing Forms

This office has all Virginia Individual and Fiduciary filing forms available for your use. Failure to receive a form does not relieve you of your obligation to file before the deadline. Should you need assistance, call or visit our office. Please bring a copy of your Federal Return including all schedules. The deadline for filing is May 1, however, if this date falls on a weekend or legal holiday, the deadline is the next business day. Any payment due must be attached to your return.


Virginia now grants all taxpayers an automatic six month extension of time to file. Calendar year filers have until November 1 to file. An extension of time does not extend the amount of time you have to pay any balance due. A form 760IP needs to be filed with your payment. If you are not going to have a balance due, do not file Form 760IP.

Virginia Estimated Income Tax

At least 90% of your tax liability for the year must be paid throughout the year by withholding and/or installments of estimated tax. Declarations are provided for paying current state income tax in excess of the amount withheld from wages and other sources of income. This is required of individuals, estates, and trusts whose tax liability exceeds $150 with an exception for Farmers and Fisherman. If you filed an estimated tax form last year, a new one will be sent to you automatically. If you need to file for the first time, contact our office and request Form 760ES or download at Virginia Tax (or call 540-772-2049).

Schedule For Estimated Income Tax

  • May 1: 1st Quarter Estimated due for 2011
  • June 15: 2nd Quarter Estimated due for 2011
  • September 15: 3rd Quarter Estimated due for 2011
  • January 15: 4th Quarter Estimated due for 2011

Check the Status of your Virginia State Tax Refund

Make certain you have a copy of your return when you call 804-367-2486, or visit Virginia Tax.

Make checks payable to:

Treasurer of Roanoke County
P.O. Box 21709
Roanoke, Virginia 24018

For more Information call 540-772-2049 or email Income Tax Coordinator Ann Alvis.

Federal Tax Information

Federal tax forms will not be available in our office this year due to a change in the IRS distribution program.

  • Tax Forms Phone: 800-829-3676
  • General Assistance Phone: 800-829-1040
  • Refund Information Phone: 800-829-4477

Virginia State Income Taxes

The Commissioner of Revenue’s Office, located on the 2nd floor of the Bozman Government Center, is closed to the public until further notice.  

We appreciate your understanding while we work to keep our staff and customers healthy and safe.

Per the Virginia Tax website:

Individual Income Tax Filing Due Dates

  • Per the Virginia Tax website:  Typically, most people must file their tax return by May 1. However, the filing deadline for 2020 individual income tax returns has been extended to Monday, May 17, 2021. For more information about filing your return this year, see Avoid Pandemic Paper Delays: Tips for Filing Season. 
  • Fiscal year filers: Returns are due the 15th day of the 4th month after the close of your fiscal year.

If the due date falls on a Saturday, Sunday, or holiday, you have until the next business day to file with no penalty.

Filing Extensions

Can’t file by the deadline? Virginia allows an automatic 6-month extension to file your return (Nov. 1 for most people). No application is required. You still need to pay any taxes owed on time to avoid additional penalties and interest. Make an extension payment.

File your Virginia state income tax returns by May 17, and send them to:

  • Individual Tax Payments
    Virginia Department of Taxation
    Processing Services Division
    P.O. Box 760
    Richmond, VA 23218-0760
  • Individual Tax Refunds
    Virginia Department of Taxation
    Processing Services Division
    P. O. Box 1498
    Richmond, VA 23218-1498
  • Virginia Estimated Payments
    Virginia Department of Taxation
    Processing Services Division
    P. O. Box 1478
    Richmond, VA 23218-1478
  • Make your checks or money orders payable to the Virginia Department of Taxation. To pay by credit card, go to the Virginia Department of Taxation website.
  • If you live in another state but worked in Virginia and had Virginia taxes withheld from your paycheck in error, file Virginia Form 763-S — a special nonresident claim form — to get back the withholdings.
  • If you live in another state and have rental property and/or business income from Virginia, file Virginia Form 763, a nonresident tax return.
  • If you moved into or out of Virginia six months ago from another state, file Virginia Form 760PY, a Virginia part-year resident return.
  • If you’re retired and don’t have Virginia withholdings taken out of your retirement income and want the income covered for Virginia taxes, file Virginia Form 760ES — a Virginia estimated tax form — or contact the Virginia Department of Taxation at 804-367-8031.
  • Go to the Virginia Department of Taxation website to access most Virginia income tax forms.
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Check your refund status

Use our Where’s my Refund tool or call 804.367.2486 for our automated refund system. 

When can you start checking your refund status? 
Where's my refund online icon72 hours after you file electronically
Where's my refund paper icon4 weeks after you mail your return

Both options are available 24 hours a day, 7 days a week, and have the same information as our customer service representatives, without the wait of the phone queue.

Check your refund status now

How long will it take to get your refund?

General refund processing times during filing season:

  • Electronically filed returns: Up to 4 weeks
  • Paper filed returns: Up to 8 weeks
  • Returns sent by certified mail: Allow an additional 3 weeks 

The Where’s my Refund application shows where in the process your refund is. When we've finished processing your return, the application will show you the date your refund was sent. All returns are different, and processing times will vary. 

See how our return process works:

How We Process Your Return Graphic

What can slow down your refund?

  • Your return was selected for additional review. As refund fraud resulting from identify theft has become more widespread, we’re taking extra steps to review all individual income tax returns we receive to be sure refunds go to the rightful owners. Additional safeguards can mean that it takes us longer to process your refund. However, our goal is to stop fraudulent refunds before they’re issued, not to slow down your refund. Learn more about our refund review process and what we're doing to protect taxpayers. 
  • Missing information or documents. If we send you a letter requesting more information, please respond quickly so we can continue processing your return.
  • Errors on your return. We found a math error in your return or have to make another adjustment. If the adjustment causes a different refund amount than you were expecting, we will send you a letter to explain the adjustment.
  • Problems with direct deposit. If you requested direct deposit, but the account number was entered incorrectly, your bank won't be able to process the deposit. When this happens, your bank notifies us, and we will manually re-issue your refund as a check. This process could take up to 2 weeks between the time we receive notification from the bank and when you receive the check.

Tips to help us process your return smoothly.

Why is your refund different than you expected?

Errors or missing information

If your tax return had one or more errors, we may need to adjust your return leading to a different refund amount than you claimed on your return. We will send you a letter explaining the adjustments we made and how they affected your refund. If you have questions about the change, please call Customer Services. 

Tax refund offsets - applying all or part of your refund toward eligible debts
  • If you owe Virginia state taxes for any previous tax years, we will withhold all or part of your refund and apply it to your outstanding tax bills. We will send you a letter explaining the specific bills and how much of your refund was applied. If you have questions or think the refund was reduced in error, please contact us.
  • If you owe money to Virginia local governments, courts, other state agencies, the IRS, or certain federal government agencies we will withhold all or part of your refund to help pay these debts. We will send you a letter with the name and contact information of the agency making the claim, and the amount of your refund applied to the debt. We do not have any information about these debts. If you think a claim was made in error or have any questions about the debt your refund was applied to, you'll need call the agency that made the claim.  

If you have a remaining refund balance after your debts are paid, we will send a check to the address on your most recent tax return. We cannot issue reduced refunds by direct deposit.

For more details about state and federal offset programs, see Why Was Your Refund Reduced or Withheld (Offset)?

Why did you receive a check when you requested direct deposit?

You will receive a check if: 

  • Your refund was reduced because we withheld part of your refund to pay authorized debts as explained above.
  • We adjusted your refund amount. We will send you a letter explaining why the refund was adjusted.
  • Your bank account information was incorrect or the bank account was closed.
  • You provided a routing number for a bank located outside the territorial jurisdiction of the United States. Due to electronic banking rules, we cannot make direct deposits to or through international financial institutions.

Where’s my refund – Virginia?

Are you wondering where your Virginia state refund may be? Check the status of your Virginia state refund online at:

You can also call 1-804-367-2486 for Virginia’s automated refund system.

To check the status of your refund:

Virginia refund

  • Enter your Social Security number
  • Enter the tax year of the return filed
  • Enter the expected refund amount (to the nearest dollar)

Both options are available 24 hours a day, seven days a week, and have the same information as customer service representatives, without the wait of the phone queue. You can check the status of your refund 72 hours after you file electronically or four weeks after you file a paper return.

E-filed tax returns take up to four weeks to receive your refund. Paper-filed returns can take up to eight weeks sent by certified mail allow an additional three weeks.

What can cause a delay in my Virginia state refund?

A number of things could cause a delay in receiving your Virginia refund, including the following:

  • If the state needs to verify information reported on your return or request additional information
  • If there are math errors in your return or other adjustments
  • If you used more than one form type to complete your return
  • If your return was missing information or incomplete

Need more Virginia refunds and tax information?

For more information about Virginia refunds, visit the following websites:

Need more tax guidance?

Whether you make an appointment with one of our knowledgeable tax pros or choose one of our online tax filing products, you can count on H&R Block to help you get the support you need when it comes to filing taxes.

Need to check the status of your federal refund? You can visit our Where’s My Refund page to find out how soon you’ll receive your federal refund.


Refund va state

When we were able to start processing returns in mid-February, over one million returns had already been submitted. We're pleased to report that we have worked through that backlog and are now current with individual income tax processing.  

What this means for taxpayers

We're continuing to process returns as quickly as we can without compromising accuracy or the security of your data.

If you’ve already filed, you do not need to file an amended return. The tax bills passed in this year’s General Assembly included a provision that conforms Virginia's tax laws with federal tax laws. Products from all tax software vendors – as well as our eForms and paper forms – were prepared with that in mind. So you do not need to re-file.

As in prior years, we are committed to taking the time needed to ensure that refunds go to the rightful owners. If your return is selected for review, it will take longer to receive your refund. However, our goal is to stop fraudulent refunds before they’re issued, and we appreciate your patience as we work through that process. 

To check your refund status, go to our Where’s my Refund online toolor call our automated phone system at 804.367.2486.

If you haven't filed yet, we encourage you to file electronically and request direct deposit if you’re due a refund. Before filing, we also suggest reading our tips to help reduce the chances that your return is stopped for review.

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